It's been two weeks since the kitchen was installed at my home at Glen Alpine, and just wanted to pass on my thanks for the great job your team have done.
The guys came to my home within 15 minutes of the due time, and went to work immediately.
They were very professional, putting protective covers over our timber floors and commenced to dismantle and then removing the existing bench tops with minimum fuss.
Because the stone was precut, with only the cut-outs for the stove and sink to be done, each piece, including bench tops, splash-backs, server and kick-boards, were put in place like a puzzle - the job only took 5 hours.
Tony's installation team were totally focused on customer satisfaction - and they delivered perfectly on that score.
So again, thanks for the great job - the kitchen looks great, and we are very pleased and delighted with the outcome.
The outdoor kitchen is working very well, we use it a few times a week. Thanks again!!
Have a Great Day! J
Again thanks for a great job on the kitchen please send on our thanks to all your staff including the guys who built it in the warehouse, customer service and all the kitchen installers who were always friendly and obliging in the work they carried out, the splash back guys and cesarstone people
Also your good self a very special thanks for the plan on the kitchen and making us feel better when sometimes things didn’t go to plan, your professional manner and attending to any queries in a prompt manner.
Please see attached photos as I took them as we progressed as the kitchen was being built.
Completed kitchen at Tahmoor. It turned out really nice, very happy with the end result and have received plenty of positive comments.
Note how dark the old one was. Its beautiful and we are very happy. Thank you for all you help during the process.Thanks & Regards,
Another great kitchen facelift, benchtop update from laminated to essa stone.
I just wanted to say thank you for all your help the kitchen is in we love it and appreciate all the support you've given us with the time frame and getting the bench done. Our next project in a couple of months we will be using you guys again. :)
Many thanks for a great job! The kitchen came up great, we really appreciate all your efforts.
We had a dream run with Paradise kitchens. All stages were completed on time and the final results were up to our highest expectations. My whole experience with Paradise Kitchens from design and after sales service has been a dream run and I have an amazing kitchen at a very reasonable price.
We chose Paradise Kitchens when we wanted to renovate our kitchen & Bathroom and we're very glad we did!
The kitchen is tiny but they came up with a great design that maximizes storage and counter space. They created a wonderful sleek and modern look that is perfect for the city, and the quality of the cabinets is superb.
Our kitchen is looking fabulous thank you. Your company has done a terrific job and you have been very professional to deal with.
Paradise have been a responsive organisation.
You were quick to respond to a supplier issue (that i had repeatedly checked)
Your stone measurer and installer was prompt and showed great skill and trade. I heard he worked until the early hours of last night and then showed up today ready to go on a Saturday morning..
He and his colleague deserve praise. If i were the owner of Paradise Kitchens, i would want to ensure you have people like him working for you.
Well the glass fitters turned up on the correct day at the stipulated time WoW !! It looks good
Thank you again. I must say that Paradise Kitchens and Achilles have been an absolute pleasure to deal with. Nothing has been a hassle. I would definitely recommend you guys to any of my friends and colleagues for their kitchen/laundry/office needs.
Meanwhile from the other side of the fence........ I just want to congratulate you on the great team you have, everything has gone like clockwork!! Good & respectful leadership on your part, I am very impressed. They were all efficient, professional & punctual, came when you said they would, cleaned up after themselves & were also polite, respectful & considerate. I believe I benefited greatly when my job was assigned to you. It is not been a stressful experience at all for me. Eric has been & measured the Splashback, I'll wait to hear back from someone re the installation. Thank you very much once again & please pass this feedback on to all of them. Have a good evening.
We Thank you very much for your attention to this matter and for the service provided with organising and installing our bench tops.
We are very happy with our bench tops and look forward to doing continued business with you in the future.
I recently had my stone bench top installed by your company – it is fantastic and I am extremely happy with it – thank you for your help.
Thanks Suzanne for all your help with our kitchen benchtop purchase. The purchase and pick up was very professional.
Thanks for all your help. The bench top looks fantastic! The installers were very good.
I wanted to thank you and your team for the outstanding work and professionalism when you installed my new kitchen. The job was completed with a minimum of inconvenience to me, the coordination of the contractors was very well timed and everybody arrived when they said they would. We love our new Kitchen and would recommend Paradise Kitchens to anyone.
Thanks again for your excellent customer service!
Here is a photo of our beautiful new kitchen, as promised. Thank you for your help and expertise Wessam & special thanks to Achilles and team. We absolutely love it!
After renovating many houses over the years and Paradise Kitchens involvement with the fit out of the new kitchens, bathrooms etc., we didn’t need to go anywhere else when it came time this year to build our new dream home. Wessam and his team stepped up again and designed, produced and installed the most beautiful kitchen, butler’s pantry and laundry we could have ever asked for. The whole process of these most important components of our home went together flawlessly, on time, on budget, quality 2nd to none!
Thanks Wessam on another quality piece of craftsmanship, it’s an absolute credit to you and all at Paradise Kitchens.
I want to let you know I am thrilled with the kitchen, and many thanks for your help with the organisation. Achilles and his team did a great job, and all my friends love it too, and are asking who did such a great job! Thank you.
Thank you once again our kitchen is amazing we love it.Thanks & Regards,
"A brand new custom kitchen under $12000"Thanks & Regards,
We would like to say thankyou for your help and the expert tradesmen who came yesterday and completed the work in one day - it looks great and we are very pleased.
Just sending a belated thanks for the renovation of my kitchen. Everything looks great. Achilles and his team did a great job.
Thank you for the benchtop. We are very happy with it. I found your company very easy to deal with. Your replies were quick. Work was done in a good time and communications were very good. It was a pleasure to do business with you.
Dear Wessam Issa,
I would like to thank you and tell you I am so thrilled with my kitchen, I just love it. You guys are awesome and have been so helpful all the way through my kitchen journey
Just a quick email to say thanks for the work, you guys did in getting me the kitchen ready as soon as you could and also the extra bench top I got you guys to make up for me both customers are very happy.
I don't know if you remember us, but we remember you guys, Paradise Kitchen manufactured our new kitchen and Achilles' team of workers who installed our kitchen.
We would like to give you all a very BIG THANK YOU, we could not be happier.
I have been enjoy using my new kitchen, especially the dishwasher as I have never had one before and it is even easier to keep clean. With also the renovations we also had done my home feels all brand new. Loving my new Kitchen.
I have attached some photos of before and after as you said when we ordered that you never get to see work completed. If you want more photos just let me know.
A BIG THANK YOU again to all your team at paradise kitchens & superior maintenance service.
I just wanted to say a Huge Thanks to you and your team at Paradise Kitchens. Ive attached before and after photo's.
I am absolutely thrilled with the outcome. My kitchen is Stunning. As you can see I now have so much more Cupboard and Bench space. The down lights at night look amazing.
I would also like to say Thank you to Achille's team of tradesmen. Shannan & Michael the installers, Jimmy the Electrician & Achilles the plumber. You all did an amazing job. Fast & Efficient not to mention friendly. A massive Thanks must go to Shannan. His attention to detail was outstanding. He is definately an asset to the team.
I am so thrilled I chose Paradise Kitchens and will highly recommend them.
Thanks again & Wishing you all a Very Merry Christmas.
Myself and My Husband would really like to thank Paradise Kitchens for our wonderful new Kitchen.
We had a lot of different quotes and Paradise Kitchens gave us the best value for our money, we received everything we wanted in our kitchen for a very reasonable price. We are very very happy with our new kitchen.
Paradise Kitchens are very professional, friendly and always communicated with us during the process from choosing the kitchen until after installation.
We would recommend Paradise Kitchens to anyone wanting a new kitchen as the workmanship is like no other we have seen.
Thank you again Wessam and your friendly staff.
Here are some after shots of our Kitchen so you can see for yourself what a wonderful job Paradise Kitchens actually done.
Hi there Wessam,
Hope all is well with you. I have sent you pictures of my new kitchen. Love cooking in this fantastic kitchen.
How are you?
I just wanted to send you a note to say, "a BIG thank you and what an amazing team you have working for you!"
Your "Lads" came to my house (on the 24/9/2014) to install my stone benchtop, they were so efficient and professional and I want you to know that. I'm absolutely trilled!
Sorry that I didn't send you this note earlier, but we had our floors stained and we had to be out of the house for a week. We get our tiles done this Monday, then a few other things, so when everything is done I will send you a photo. Thanks again Maz.
Thanks for the quote.
I also learnt more in our 10 minute chat from you about kitchens and various cost effective options than I would in 10 days by a moron at Harvey Norman.
You are a lovely warm person and you made my drive well worthwhile.
Just a short note of thanks from my wife and I….you and your team + Archilles did a great job for us.
Very happy we chose Paradise Kitchens over some other major competitors.
We are standing here in our new kitchen and are extremely happy with the result. We thought it would be fair to let both you and Joe the mason know this, hats off to both of you for professional service and tradesmanship.
Thanks again, I will have no hesitation recommending paradise to others.
Kitchen looks just wonderful, thank you for the beautiful outcome and work. James and I are really thrilled with the job.
Have a nice day and thanks for your assistance.
Just wanted to let you know that once again, we are very happy with the joinery. Hubby is a chippy and he said it was excellent as always and was really impressed! Also, just wondering if you have any of the laminate left over or whether you order the right amounts exactly? If you have some left over, we might get a couple more small cupboards done up. Now that everything is in, we feel it needs a couple more to finish it off.
Good afternoon Wessam, Caz and Caroline,
I just want to thank all of you at Paradise Kitchens for the high quality of the kitchen and laundry cabinets, benchtops and accessories.
All of the installation of cabinets and shelving is now complete, and fits perfectly. The high gloss white finish looks really good, and the extra piece of stone that Joe fitted on the window sill is a lovely finishing touch.
The workers have done a wonderful job of designing, fitting/carpentry, electrics and plumbing - which has all been finished this afternoon, and I have made the final payment from your invoice to Achilles. He has confirmed this as PAID, by email.
Thank you for your patience, and for the excellent result. Only the tiling of the splashback, and painting are needed to totally finish it off.
Well we are enjoying our new "FABULOUS KITCHEN" right from the first contact with Paradise Kitchens we were treated with civility, patience and given excellent advise.
In particular we appreciated Wessam Issa's patience and also Suzanne Issa's attention to our requests.
Your recommended tradesman Achellies was a real gem. He and his team where fantastic and better tradesmen you could not find. Nothing was a problem that couldn't be solved with no hassells. The same applies for Joe who installed the stone bench and also Archillies electrician. They where all gentlemen, came on time and left no mess.
We have heard first hand horror stories from people that have had other well known Kitchen Companies install their kitchens and some have not had a usable kitchen for over 4 weeks . NOT WITH PARADISE KITCHENS!
Achillies and his team arrived @ 7:00am on a Monday, old kitchen removed and taken away by 9:30am. New kitchen delivered shortly thereafter and installed by 4:00pm with all plumbing in place. The next day Tuesday, Joe arrived just after lunch and the Ceasar Stone benchtops where installed within 2 hours. Wednesday the Electrician arrived and installed the new Hafele cooktop and oven. He also repositioned and installed new power points. Unbelievable we had a new fully functioining kitchen (minus glass splash backs) in just 3 days. JUST HOW GOOD IS THAT!
Finally the glass splash backs where installed within 3 weeks and the whole thing looks a million dollars.
We could not be happier that we entrusted Paradise Kitchens with our project and would not hesitate to reccomend you for quality and price.
This is my kitchen project old to new, I don't know if you got 5 pictures. Thank you very much for looking after me with price & service. I will always come to you if I need anything.
I will ring Achilles direct on the number you kindly provided. Once again many thanks for all your help and your assistance to-date. I'm 68 in June, it so reassuring to deal with someone who is so conscientious and thorough in their work and their dealings.
We had our bench installed today and just wanted to let you know what a fabulous job Joe did. He is such a professional, courteous, lovely man.
Thanks so much.
You and your team have done an amazing job. I am so happy with the design and installation, the kitchen is fabulous. Thank you. No rush but whenever you get a chance to send through your flooring contact that would be fabulous.
Hope you have a wonderful Christmas and New Year and enjoy a break with your family.
Thank you for following up on my measurements. I did them some days ago and just haven't gotten around to sending them across.
I would like to offer this feedback as a compliment. I would be extremely likely to recommend your business. I was very happy with the quick prompt level of service provided by your team. This time of year is difficult for everyone in construction and building. Your staff have been amazing at following me up long after I was so buried in other peoples jobs that my own had long since slipped my mind.
Hi Wessam and Achilles and Caroline,
A big thank you.
I write to thank you all for the excellent work you did for us in manufacturing and installing our new kitchen.
We are absolutely delighted with the quality of the kitchen, and equally we are extremely grateful to everyone involved in the installation which was 100% to our satisfaction.
We have commended the kitchen to our family and friends, and assured them that when they need a new kitchen they should not hesitate to contact Paradise Kitchens.
Again, thank you for a great job, and please also thank everyone else who helped make the installation of the new kitchen a major success.
Saw your Paradise Kitchen ad on the TV this week and it prompted us to let you know (as an owner of one) how beautiful your kitchens are. Thank you again for helping us design and install our kitchen at Beecroft. We have now sold the property and we miss our modern kitchen and it's wonderful functionality so much. No doubt the new owners are enjoying it immensely. We are at present renovating and cannot wait for the time when we can install another Paradise Kitchen. Thanks once again for your invaluable assistance.
Hi Paradise Kitchens,
I decided to buy three kitchen Essa tops off you on Wednesday.
These have now been installed and I will purchase more off your store in the further as the product was good and the service was excellent.
Thank you for a smooth transaction and pleasant experience.
Thanks so much for your help with the benchtops Caroline, I'm a freelance cameraman and often work on Better Homes and Gardens on Channel 7,
I'll be sure to pass on my great experience with Paradise Kitchens to them!
I had a new kitchen put in by Paradise kitchens, i was very impressed with their professionalism and their expertise in the area, they removed the old kitchen, put in the new kitchen in a very short span of time. The material used was of the highest quality, the workmanship was to perfection and their prices very competitive; I highly recommend them and would not go anywhere else.
The Benchtop and installers were first class, great guy, methodical in his workmanship.
I have just sent you some pictures now everything is finished. I want to thank you for your support from start to finish. Nothing was too much trouble for you and coordinating the contractors. Achilles was brilliant too. It's a real transformation and everyone that walks in to my house says "wow". Everyone that worked on the kitchen was pleasant and very hard working. My new floors have also made a big difference. Once again thank you and I am recommending you and your company to everyone.
Here are the photos of the kitchen that Nick installed in Cootamundra for my Mum & Dad.
Thanks again for all your help they are very happy with how it turned out.
Thanks for your response Caroline,
I would like however to take this opportunity to thank all the staff at your company for the excellent service you guys provide. Your benchtop quoting charts and all your friendly natured customer focused people are an asset to your Organisation.
Thank you and I look forward to defiantly doing business with you in the future.
Just wanted to say very happy with Joe, as you said he is a good bloke and his work is A1.
Bench looks great!!!
Fantastic!! I am really looking forward to it.
And once again thank you for all your assistance and time, it was much appreciated as it made the whole process much easier and helped me with making a decision and moving forward.
Hi Suzanne Issa,
Sink arrived Perfect! thanks for your help and great Service.
I hope you are having a good week so far.
Just a quick email to thank you. We put the new pantry in on Sunday and the design/pattern between the old doors and the new doors is perfect.
Thank you for taking the time to get this detail right for us.
Best wishes to your family
Thank you for your time. I was extremely happy with the service provided by Suzanne when looking at kitchens and then ordering through your company. I even took the time to ring your company back and compliment your staff and even mentioned to one of my neighbours at Bayview who needs a new kitchen to look at your company (he also is the General Manager of a large project management company in the city). I asked for my kitchen order to be speeded up as time was of the essence - which you did do - thank-you. Wessam I would very much like to recommend Warren Lavis your company for his own kitchen and whatever may follow.
Many thanks for your quick response.
Thank you for my stunning kitchen
Dear Paradise Kitchens.
I would like to say a big thank you to all your staff for my stunning kitchen, with all your help and advice during the designing and planning stage, excellent customer service and quality craftsmanship. The kitchen is both functional and beautiful. I have no hesitation in recommending your company to anyone.
I love my New Kitchen
Dear team at Paradise kitchens,I wanted to take the time to let you know my sincere appreciation. My new Kitchen looks fabulous. It was a very pleasant experience dealing with yourself and the team at Paradise. They made the whole process enjoyable. The efficiency of the team and the timeframe in which it took to deliver & install was much better than I thought. It certainly delivered on quality & price. I took the time to get other quotes & believe me when it came to getting the quality I wanted and the best price point; you were unmatched in the market. I didn't have to compromise on anything.
So thank you from the bottom of heart. I would certainly recommend Paradise Kitchens to anyone in the market looking to purchase, renovate or even a DIY job!
I love my new kitchen. What can I say? It is everything I expected!!!
The sink arrived today.
Clearly it was not only posted very quickly but very well wrapped, as it was not only received within 2 days, but also in perfect condition.
Thanks once again for your excellent service and the delightful way you deal with your customers. It made parting with money far less painful than it often is!
We have just had our benchtops fitted & they look absolutely fabulous - the Creme Brulee matches so well with the rest of the kitchen. Thank you so much for your help & also, a very big thank you for recommending Joe the stonemason to come & fit the benchtops, he is an excellent workman - thank you againThanks & Regards,
Paradise Kitchens built a new kitchen for Monica and Steve and here is what their comments were. The kitchen also appeared in the domain Section of the local paper.
Paradise Kitchens made our new kitchen look just too good, felt like having a palace, we are very exited after having a newly furnished kitchen at our house, Thanks to paradise team. We just loved their work.
Paradise Kitchens did a Laundry Renovation for Teresa, here is what she had to say once we finished the Job.